Guaranteed customer satisfaction & labor warranties. We give free diagnostics & estimates.
Locally owned and operated, we work hard to give our customers the best possible honest advice, friendly services and prices for computer and wifi repair.
We offer remote, on-site and in-shop tech support. Our on-site services are great for small businesses, home offices and home computer users. With our custom IT managed service agreements, our SMB clients are in total control.
We offer competitive hourly rates for on-site and remote support. Our flexible scheduling, low hourly rates, and fast turnaround keep your systems up and running, and with a friendly, professional technician with CompTIA A+ certification.
Our virus and malware removal services will give you peace of mind knowing your computer is clean. Our combination of industry leading virus and malware removal technologies and experienced technician, provide our clients with the most trusted service for restoring infected computers to like-new condition.
CS Computer Repair LLC can accurately diagnose your unique data recovery situation and provide the best possible solution to restore your files. If the drive can still spin up, we can normally save the data.
We take the time to properly isolate the root cause of system slowness, system errors, slow boot times, etc.
When checking out slow systems, a passive approach is used when diagnosing the problem.
The rotating hourglass. The spinning rainbow ball. The constant string of pop-up notifications begging for this update or that patch. You've been there before. At one point or another, we've all felt the frustration that comes with using outdated legacy business systems.
Unfortunately, using outdated technology in business comes with much bigger risks than just pain and frustration. Aging legacy systems are more vulnerable to cybersecurity risks and the reputational damage and financial repercussions that can arise from these cybersecurity breaches can severely impact a business's bottom line.
From system downtime to increased costs, discover the top five risks that will make you re-think using outdated legacy technology.
Crashes are today's version of "the dog ate my homework." However, this excuse has quickly gone from being a common fixture in schools and businesses to being socially unacceptable for the most part. This shift is largely due to the rise of cloud services and Software-as-a-Service (SaaS) applications, which reduces the risk of data loss by storing data in remote systems that can't be impacted by a computer crash.
Today, we live in a "now" culture. The people we interact with and the clients we serve don't just want on-demand, uninterrupted, and reliable access to data, files, and customer service — they expect it. If crashes and resulting system downtime prevent organizations from receiving what they want and expect, many will not hesitate to take their business elsewhere. And, you can bet that more often than not, there's a competitor waiting in the wings with the right, working technology to give them what they want and expect "now."
You see, the real added risk here is the lost time, revenue, and trust associated with crashes and system downtime. So, is the money that you think you're saving by using old tech still worth it? If you do think you're saving money by putting off that system upgrade, be sure to keep reading.
So, where is your money best spent — maintaining antiquated systems, or driving new business value? Outdated legacy systems can be expensive to maintain. It's really not much different than maintaining a very old home or vehicle, except that technology ages at a much faster rate. In fact, according to a study on the cost of maintaining legacy systems, ten of the U.S government’s legacy systems cost around $337 million a year to operate and maintain.
For example, CNN Money reported in 2015 that the US Navy could pay Microsoft up to $31 million to maintain their now-defunct operating system, Windows XP. Why? When the OS was discontinued, Microsoft stopped actively developing security updates and patches for it, even as new major flaws and security holes within the system have been discovered and exploited. Yet, the Navy desired the option to maintain its legacy systems, so, Microsoft pretty much had carte blanche to name its number.
If you moved to a notoriously dangerous neighborhood, removed the alarm system and locks, and left the doors and windows wide open, wouldn't you expect to pay a high premium to keep your now-vulnerable home safe? Using old technology systems is no different and can be extremely costly to maintain.
And, that's before you consider the cost of employee time spent fixing old tech and making it work, rather than being productive and focusing on the real business tasks at hand. No one likes to feel like they don't have the right tools to succeed, so keeping antiquated technology in your business can also negatively impact your employee satisfaction and morale. Low employee satisfaction and morale usually equate to high turnover, so you could expect additional costs for recruitment, hiring, and training new staff, as well — all thanks to that old tech.
Plus, the majority of legacy business systems use more power than newer energy-efficient technology, creating unnecessary extra overhead costs for your business.
Legacy technology runs slower, takes longer to execute tasks, and requires much more time-consuming maintenance, patches, updates, and helpdesk calls than its newer counterparts. In fact, Microsoft estimates that SMBs who use old PCs could lose up to seven days per calendar year. Even if you don't consider your PC to be old yet, computers that are more than four years old cost 21 hours of productivity due to repairs, maintenance, updates, and critical security fixes.
Decreased productivity can cost your business in terms of both revenue and ROI — you get a lot more out of productive employees than those who spend portions of their day just trying to get their tools to work properly. Not to mention the cost of satisfaction and retention, for both employees and customers.
Businesses that use outdated legacy technology increase their cybersecurity vulnerabilities. In fact, research shows that over 10,000 new malware threats are discovered each hour. If your technology is not always up to date, your risk is constantly increasing at exponential rates.
For example, if you are running Windows 7 (No longer Supported) on your computer, you are 6x more likely to be infected with malware threats than if you are running Windows 10. For those still using Windows Server 2003, which reached its end-of-support on July 14, 2015, means you will be at greater risk of cyberattacks and exploitation by third parties.
Microsoft Office 2003 also reached end-of-support in April 2014, meaning there will no longer be critical security updates. Even though Office is just your basic productivity tool suite (Word, Excel, PowerPoint, Outlook) and may seem unrelated to overall system security, it can still open vulnerabilities to your whole network. The best way to ensure businesses stay up to date is through consistent documentation and a solid set of maintenance and update processes.
Using outdated business technology exacerbates existing compliance risks that you may not even be aware of. Auditors can fine companies that fail to transition from unsupported software or legacy systems. Plus, outdated legacy systems can make businesses a prime target for cyber attacks and potential data breaches, which can have catastrophic reputational and financial consequences.
Small-to-midsize businesses (SMBs) can no longer assume that they are too small or unimportant for hackers and cyber thieves to target. Criminal enterprises consider many types of SMBs, such as medical practices, law offices, engineering firms, and educational institutions to be low-risk, high reward targets holding valuable personal identifying information (PII) about their clients. SMBs also tend to be the most lax about updating their technology, dramatically increasing their vulnerability and attractiveness to cyber-criminals.
Just because you are not a law or healthcare firm does not mean you're immune to legal and regulatory compliance risks. There are many compliance requirements that apply to any and all companies that handle employee data and even payment card information related to your business transactions.
We can assist you in setting up your business or home wireless network. We have the experience needed to make your network easy to use, faster and more secure, helping you better protect your valuable and private data.
We've been connecting devices in Marshall County Alabama since 2006!
Setting up an office network system can be overwhelming. CS Computer Repair's services are able to connect your equipment, share your media across a network storage device and even help you stream content through your home or business Internet connection for remote viewing from anywhere in the world.
We’ll conduct an on-site visit to help provide a cost-effective plan for networking your computers. Our specialized approach can help you link your devices for optimal performance. We can also develop a plan for you to share the Internet, Printers, and Files from anywhere in your home or office with a verifiable secure wireless and/or wired network.